How I Vet Clinics

Quick answer: Every clinic is checked against a fixed standard before it joins. The standard is not about credentials or technique. It measures one thing: whether a patient is told the truth before they book and looked after properly afterwards. Accreditation, named clinical roles, the facility itself, and a real aftercare plan are how I test that.

I built Resolute Hair because a clinic that looks impressive online isn't the same thing as a clinic that's actually right for you. A polished website, a countdown timer, or a low headline price tell you nothing about who's actually going to be treating you.

It would be easy to build a standard out of credentials. Certifications, memberships, letters after a name. Some of that is genuinely meaningful and I look at it. But a wall of qualifications does not tell you whether a clinic will be straight with you about what is realistic, or whether anyone will answer the phone at week six when your hair falls out and you panic.

This page sets out, plainly, what I check before any clinic joins the network, and what I keep checking afterwards.

Accreditation, verified, not just claimed

Every clinic I work with is required to hold the appropriate accreditation to practice under Turkish healthcare regulation. I confirm this directly before a clinic is listed, I don't take a claim on a website at face value, and I don't rely on a clinic's own marketing to tell us who's actually licensed to operate.

If a clinic can't produce this clearly, it doesn't join the network. That's not negotiable.

Named clinical roles, not "our expert team"

A vague promise about an expert team tells you nothing. Before a clinic joins, I require clear answers about who is actually responsible for each stage of a procedure, consultation, hairline design, extraction, and graft placement, whether that's Sapphire FUE or DHI. Read who performs a Sapphire FUE or DHI hair transplant for the specific questions this covers.

To be clear about what this does and does not mean: I am not asking that one surgeon performs every part of a procedure. A trained team placing grafts under a surgeon who has planned and made the incisions is normal, competent practice. Some clinics offer a choice, where the surgeon does more of the work for a higher price. That is fine too.

What I will not accept is a patient finding out afterwards. If a clinic offers a choice, I tell you what it is and what it costs before you decide, and if the named person changes, you hear it before the procedure rather than after. Getting that information out of a clinic is my job, not yours.

I ask every partner clinic to answer these questions in writing, and I expect them to be comfortable doing so. A clinic that hesitates or gives vague answers doesn't make the list.

The facility itself

Accreditation covers the legal right to practice. It doesn't tell you what the day-to-day experience is actually like. Wherever possible, I visit partner clinics myself, the facilities, the equipment, and the team, rather than relying entirely on documentation and reputation.

A written aftercare plan, not a vague promise

Every clinic in the network needs a genuine aftercare plan, in writing, before a patient travels, covering washing instructions, activity guidance, medication, and a real contact route for questions after you're back in the UK. If a clinic's aftercare amounts to "message us if there's a problem," that's not enough for me, and it shouldn't be enough for you either.

The questions that tell you most

The four requirements above are the ones a clinic has to meet to join. These are the questions I ask on top of them, and in practice they tell me more than any certificate does.

How many patients do you treat in a day?

This is the single most useful question in the whole process, and it has nothing to do with qualifications.

A clinic treating two people a day and a clinic treating twelve are doing different jobs, whatever the sign outside says. Volume affects how long anyone spends planning your case, how carefully the grafts are handled, how much of the day the surgeon is actually in your room, and how much attention is left over when something does not go to plan.

Some of the best clinics in Turkey deliberately limit themselves to one or two procedures a day. That is a decision to earn less in exchange for doing the job properly, and it is a decision worth knowing about.

How long has your team been together?

Most of the hands-on work in any hair transplant is done by technicians and nurses, in Turkey and everywhere else. That is normal and it is not a problem in itself.

What matters is whether those people are experienced and whether they stay. A team that has worked together for years, trained by the same surgeon to the same protocol, is a better sign than a clinic that names one impressive doctor and says nothing about anyone else. High turnover in the operating room is a quiet risk that no patient ever gets told about.

How many patients did you turn away last year, and why?

This is the one that separates clinics more sharply than anything else I ask.

Not everyone is a good candidate. Some people are too young to plan properly for. Some do not have the donor supply for what they are asking. Some would be better served by medication, or by doing nothing at all for a year.

I ask it partly because I have to answer it myself. If I match every person who contacts me to a clinic, I am not vetting anybody, I am selling.

What happens when it goes wrong?

Not if. Grafts do not always take. Results are sometimes disappointing. Occasionally something needs correcting.

I ask every clinic what their position is: what they consider a poor outcome, what would trigger a corrective session, what that would involve, and who pays for what. The answer goes to the patient in writing with their quote, so nobody is finding out the policy at the point they need it.

This isn't a one-time check

Accreditation, staffing, and standards can all change over time. I treat vetting as ongoing, not a box ticked once when a clinic first joins. A clinic that met the standard a year ago needs to still meet it today.

Why I hold this line

I chose a clinic badly the first time, before any of this existed, and chose well the second. That gap is the entire reason for this standard. I'm not trying to list as many clinics as possible. I'm trying to build a small group I'd genuinely send my own family to, and I'd rather turn a clinic away than compromise on any of the above.

Frequently asked questions

This page describes the standard Resolute Hair applies when selecting partner clinics. It is general information, not a guarantee of any individual clinic's suitability for your specific case. A qualified clinician should always assess whether a procedure is appropriate for you.